Power AI-first customer service with Ada + Dixa
Ada’s AI Agent seamlessly integrates with Dixa’s conversational customer experience platform so CX teams can resolve more inquiries with less effort.
Automatically resolve over 70% of inquiries
Your AI Agent scales as your business does, so you can keep up with demand without increasing headcount. Enable effortless self-service and free live agents for specialized conversations that earn loyalty.
Empower agents and enhance productivity
Deliver a unified customer service and seamlessly escalate inquiries, on any channel, to a human agent if needed. Your AI Agent passes relevant customer details and context, reducing effort and average handle time.
Onboard a top-performing AI Agent in minutes.
An AI-powered platform built for CX teams
Discover the power of an AI Agent for your business.
See all Case Studies“At Dott, we don’t buy technology - we invest in partnerships. Together, we are executing an AI-first customer service strategy that will scale as our business grows internationally. Since launching with Ada, we have reduced our dependency on BPO by 50%. That means our in-house customer service team is spending more quality time with our customers. Our customers are able to achieve a resolution in under a minute and hop back on board with Dott.”
Ada is a full customer service team, powered by AI
Ditch basic chatbots. Boost CSAT and Automated Resolution by hiring an AI Agent instead.
Start resolving in minutes
Onboard your AI Agent using existing content from your Dixa knowledge base. Connect to third-party tools in minutes, no code required, so your AI Agent can perform tasks, like helping customers pay a bill or track an order.
