Ada Support

Resolve technical support issues, 24/7

Instantly guide customers through troubleshooting, service outages, and more with Ada’s AI Agent.

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See why some of the world’s most recognizable companies trust Ada

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“Since implementing Ada in our customer service operations, the results speak for themselves. The AI Agent's seamless handling of inquiries has not only boosted efficiency but also slashed costs significantly.”

Randy Berridge
Director, Community Operations & Insights at Dott

50%
reduction in external support agents
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10 FTE
workload managed by an AI Agent
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“Our AI Agent brings us closer to our clients, reducing operational burden and increasing our Automated Resolution...”

Paul Teshima
Chief Client Experience Officer

“As an Omnichannel Administrator, I've seen our CSAT scores soar thanks to Ada's multilingual support and easy deployment.”

Roberto Alfaro
Omnichannel Administrator at Align Technology

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Stop resetting passwords, start saving time and money

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Automated Resolution Rate
16%
Error margin: ±1.8%

Ada’s AI Agent does the heavy lifting

Streamline support with AI that can create, update, and resolve tickets around the clock

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Automate complex, multi-step inquiries and orders

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Troubleshoot errors

Instantly assist with common troubleshooting inquiries

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Create tickets

Collect information and create tickets with full context

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Resolve more inquiries with Ada

Easily automate and resolve all of your technical support use cases.

Password resets

Service notifications

Update and close tickets

Troubleshoot product issues

2x
increase in Automated Resolution
10 pt
increase in CSAT
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“Based on Automated Resolutions, our AI Agent is equivalent to 10 full time agents. We’re not reducing our headcount. We’re reinvesting those agents into our business. The agent time savings we’ve realized by implementing Ada has allowed us to form a ‘gold glove’ team for our top tier of clients”

Christine Farrugia
VP Client Experience & Strategy

Automate technical support with Ada