Onboard a top performing AI Agent
Resolve more customer service inquiries with an AI Agent that uses knowledge of your company, products, and policies to craft resolutions as unique as the customer it's serving
Upgrade from a scripted chatbot to an AI Agent
Instead of following a script, your AI Agent actually reasons to figure out how to best resolve an inquiry, even the most complex ones.
Scripted Chatbot
Typical chatbots follow a predefined workflow. Every possible customer problem has to be planned for, built, and maintained over time. They follow scripts and steps, and they can't deviate from the script to creatively solve a problem.
AI Agent
Rather than try to anticipate and build a script for every resolution path, your AI Agent reasons through a problem and identifies the best step to take. It references company knowledge, policies, and data from business systems to solve a unique situation.
AI you can trust
Your AI Agent runs every response through proprietary safety filters powered by Ada’s Customer Service LLM to ensure they’re safe, accurate, and relevant. If they don’t pass Ada’s stringent quality checks, they’re reprocessed to find an alternative.
Onboard an AI Agent like you would a new hire
Your AI Agent has the skills to quickly learn about your company and product suite and take action to resolve inquiries, even the most complex ones.
Don’t just take it from us
Onboard a top-performing AI Agent in minutes.
An AI-powered platform build for CX teams
Discover the power of an AI Agent for your business.
See all Case Studies