Webinar
Three trends shaping contact centers in 2024 and beyond
August 21, 2024 at 10am PT/1pm ET
Are you struggling to keep up with the rapid changes in customer service technology? Join us for a data-packed webinar where industry leaders discuss the top three trends shaping contact centers in 2024 and beyond featuring a Principal Analyst from Forrester.
In this webinar, discover the latest insights into:
- Three trends shaping call centers in 2024
- AI use cases driving ROI in the call center
- Mitigating data privacy and hallucination concerns
- Best practises for implementing AI in the call center
Don't miss out on this opportunity to transform your contact center strategy. Sign up today.
Anuj Arora
VP, Solutions & Strategy, Ada
Jenn Sewell
Sr. Director, Product and Brand Marketing, Ada
Max Ball
Principal Analyst, Forrester